Terms of Service

Public auction service on the website:

It is the display of a product from www.action.jo on the website for a period of time specified by it and then selling it for the highest amount that the user/member purchases during this period. The public auction service is considered a pioneering service in electronic buying and selling in the local market, and this service has its own terms and conditions. And its policies and special provisions that all subscribers must review and know before using it.

www.action.jo completely disclaims responsibility for any wrongdoing due to failure to review these terms:

All information and details of the participant are taken before the bidding process.

(The required information includes: personal data such as name, email, mobile number, and electronic payment data such as payment cards, electronic wallet, etc.).

The subscriber bears responsibility for all information entered.

Bid payments are deducted directly from your e-wallet account.

Auction payments are determined by www.action.jo

The deposited amount will be refunded within 48 hours after the end of the auction if you are not the winner.

The deposited amount will be refunded within 48 hours by depositing it in your electronic wallet.

www.action.jo gives all new subscribers a cash gift deposited into their personal accounts on the website worth 5 dinars. This amount will not be refunded or deposited in your wallet if you do not win the auction.

If you win the auction, please contact us and receive the bidded device within a period not exceeding 5 days so that the auction is not considered invalid and the device is offered in another auction.

If you win the auction, www.action.jo has the right in its affiliated exhibitions to take an archive photo and use it in its advertisements on social media sites.

If you win the auction, the amount you bid will be deducted from the original value of the device. (For example, if you win the auction after bidding for 10 dinars, and the actual value of the device is 100 dinars, the 10 dinars will be deducted from the actual value of the device, so that the amount required from you becomes 90 dinars).

Action Market

It is a display of products for cellular devices, whether new or used, on the site by (users/members).

Action market policy:

SouqAction users, whether sellers or buyers, must maintain their privacy by reading the privacy terms and knowing their rights and prohibitions stipulated by the site.

Action Market is a platform for buying and selling devices for website visitors, and www.action.jo or the site management has no relation to any commodity traded through this market.

The www.action.jo website disclaims any responsibility for any commercial transaction on the Action Market platform and for all advertisements that do not bear the site’s trade name on the Action Market platform.

The www.action.jo website and the Action Market platform disclaim any responsibility for payment, meeting, and communication between platform users.

To clarify some of the characteristics related to buying and selling operations, please see the following:

As a seller on SouqAction, you must provide a clear explanation of the item you want to sell, all the details of the item, and take into account complete credibility and transparency in the method of presentation.

As a buyer, you must carefully read the description of the item, compare prices for the same item, beware of unreasonable offers, agree with the seller on a public place to meet, and inspect the item carefully before paying.

“You understand that Action Market is not responsible for listings, advertisements, user-generated content, directory information, and information listed from companies or businesses among users, and that while using the Platform and the Service you may be exposed to content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. To the extent permitted By law, you bear responsibility for this and must evaluate the use of any content and bear all risks associated with it. You are not entitled to rely on said content, and in no event shall SouqAction be liable in any way for the content or any loss and. /or damage of any kind incurred as a result of browsing, searching, using or reading any content included, sent by e-mail or otherwise made available through the Service. SouqAction is not obligated to pre-screen or approve any content, but SouqAction has the right In its sole and absolute discretion, it may refuse, delete or transfer any content that is or may be available through the Service for reasons related to a violation of these terms, and this may be done by notifying SouqAction of such violation or by any other reason or for no reasons at all.

Maintenance policy

In no event will www.action.jo be liable for any loss, loss or damage to any data stored on the device’s memory or its attachments or for any special, incidental, consequential or indirect damages, regardless of the cause of such damages and loss.

An amount of 10 dinars will be charged as an inspection fee for the device if the customer does not wish to repair it.

The malfunction is guaranteed for a period of one month from the date of delivery, and the center is not responsible for devices that have been in operation for more than 30 days.

The warranty includes all repaired faults and manufacturing defects in the replaced parts for a period determined according to the type of parts. The screen warranty includes manufacturing defects only and does not include breakage for any reason whatsoever.