Refund (Return) Policy:
Online payments are performed through electronic platforms such as credit cards, e-wallets, and other platforms.
Therefore, the amount is deducted directly after your consent to complete the purchase process, and it is not possible to withdraw this amount after it has been approved in most online purchase and sale platforms.
And to guarantee all subscribers’ rights, the product cannot be returned except in the following cases: :
- If the product does not match the description or the displayed image.
- If the product is damaged as a matter of course at the time of delivery.
No cash-back request will be accepted for any reason other than for the aforementioned reasons.
If the product has not been used, and is in the original condition it was before the purchase, the customer may return it within 48 hours from the date of purchase, and obtain a balance with website "www.action.jo", provided that the customer submits the original invoice.
If the product was purchased as part of a package / offer, all items listed as part of this package / offer must be returned together in the same condition mentioned in the above point.
Your balance with website "www.action.jo" will be determined according to the method of purchase (i.e. if the purchases were made online, the balance will be available through the company’s online store, and if the purchases were made in the store, the balance is granted through the retail store). However, the balance in question must be used in full and in one payment within 30 days of its issuance.
action website gives customers the choice to cancel the order for the products they have purchased, and this document shall apply to any order that is still on hold or in transit., and has not been delivered to the customer and is being in use.